SHIPPING POLICY

At Retale, every order is carefully packed and shipped with tracked delivery to ensure your items arrive safely and on time.

UK Shipping

  • Orders up to £150 will be sent via Royal Mail Tracked 24 or 48 and will be calculated at checkout. 
  • All orders above £150 will be sent via Royal Mail Special Delivery and will be calculated at checkout. 
  • Orders placed before 2pm Monday - Friday will be sent same day for next day delivery.
  • Orders placed over weekends or during holidays will be sent the next working day.

International Shipping

  • Europe (5–7 working days)
  • Rest of World (7–10 working days)

Please note: international customers are responsible for any customs duties, taxes, or import fees applied by their local authority.

Tracking & Insurance

  • All orders are shipped via tracked and signed services.
  • Tracking details will be sent once your order has been dispatched.
  • All items are insured for additional peace of mind.

We do not ship to PO Boxes.

Delivery times are estimates and may vary during busy periods or due to customs delays.